Terms of Service for PlaySafe ID Ltd.

1. Introduction

Welcome to PlaySafe ID. These Terms of Service ("Terms") govern your use of our identity verification service designed to combat cheating and ensure a safe gaming environment for all players. By using our services, you agree to these Terms.

2. Eligibility

PlaySafe ID: Available globally to users over the age of 13 who can verify their identity through Onfido.

PlaySafe ID for Kids: Specifically for users under 13, or users without the ability to verify themselves, with parental consent and control.

3. Account Registration and Use

To create an account, submit a valid email and date of birth, then verify your ID through Onfido (via the PlaySafe ID Platform). Once verified, you may link game accounts to your PlaySafe ID for access to supported games and services.

4. Prohibited Activities

You are prohibited from cheating, hacking, botting, engaging in inappropriate behaviour (sexual activity, grooming, CSAM, CSEA) with minors, conducting illegal activities, unauthorized access, modification of the platform, or reverse engineering of our services.

5. Termination and Blacklisting

While we do not terminate user accounts, we reserve the right to suspend, ban, lock, or blacklist any PlaySafe ID involved in prohibited activities.

6. Intellectual Property Rights

All content, trademarks, and intellectual property related to the PlaySafe ID platform are owned by PlaySafe ID Ltd. Unauthorized use is strictly prohibited.

7. Disclaimers and Limitations of Liability

PlaySafe ID Ltd. is not liable for any damages or outcomes resulting from the use of our service. Users agree to use PlaySafe ID at their own risk.

8. Governing Law and Dispute Resolution

These Terms are governed by the laws of the United Kingdom. Disputes arising under these Terms shall be resolved through negotiation, followed by mediation, and, if necessary, legal action in UK courts.

9. Modification of Terms

We reserve the right to modify these Terms. Notice of changes will be sent via email and posted on the PlaySafe ID platform.

10. Contact Information

For inquiries, please email contact@playsafeid.com.

11. Additional Policies

Refer to our Privacy Policy, Payment Policy, and Appeals Policy for more information on our operational guidelines.

12. Third-Party Services

We use Onfido for identity verification. By using our service, you agree to the terms and privacy policies of these third-party services.

13. Payment Terms

PlaySafe ID is free for users. Our billing terms for developers is specific to each individual contract.

14. User Responsibilities

Users are responsible for maintaining the confidentiality of their account information and for all activities under their account. Compliance with all applicable laws and respect for other users is required.

15. Warranties and Guarantees

We aim for 99% service uptime.