PlaySafe ID for gamers

Your PlaySafe ID is an anonymous and unique ID that is generated when you prove you’re a real person. We work with OnFido who do similar verifications for Roblox, Epic, and other huge names.

By having a PlaySafe ID you will only be matchmade with other players that have a verified PlaySafe ID, and if you are caught cheating or being inappropriate to children, your ID is marked and you won't be able to play in another PlaySafe Protected game until your penalty is served.

We believe that the risk of real consequence tied to you as a real person is the best solution to keep people playing within the rules online to keep play fair, fun, and safe for everyone.

Anyone with ID:
Simply create an account, take a picture of a document and take a selfie.

We then get notified by OnFido if the verification was successful, then we generate your random and anonymous PlaySafe ID.

Under 18s without a document/ID:
Your parent will need to create an account with the steps above, and then they can add you as an under-18 user.

PlaySafe ID has partnered with OnFido, who are giants in the KYC, identity, and verification industry. They are used by Epic, Roblox, and many other huge names.

You verify your identity on the PlaySafe ID platform, powered by OnFido. We get told if the verification was successful by OnFido, and if it is, we generate a random and anonymous PlaySafe ID. It is this ID that is used with games and services.

This process is known as “zero knowledge proof”. PlaySafe ID get to know that you’re real and genuine, but we don’t have to see or store any of your personal info.

When you connect your PlaySafe ID with a service, you will only ever play or interact with real people who care about following the rules. It instantly becomes very unlikely that you will encounter cheaters, hackers, trolls, or bots.

You will only be able to play with and against other verified PlaySafe IDs. Your experience for the first time will only be with and against real people who care about following the rules and not ruining the experience for others.

If someone is caught using software or hardware to intentionally gain an unfair advantage over other players, then their PlaySafe ID faces penalties. Minor infractions start at a few days, and serious cases can be years.

Practically speaking; the game pings PlaySafe with the ID that was caught, the violation, and any supporting info. We then make a decision on the penalty based on many factors.

We have 2 very simple rules:

1. Don’t use any kind of software or hardware to gain an unfair advantage over other players (cheat, hack, bot, script, etc). This has a variable penalty.

2. Don’t groom or be sexual towards children. This has one penalty; permaban.

We don’t blacklist based on toxicity or behaviour; that’s at the discretion of the game to handle as they see fit. We ultimately just care about cheating and child safety.

Cheating:
It depends based on the strength of the info we receive. Bans range from a few days to years. It is worth mentioning that penalties scale, so someone caught cheating after a 6-month ban would receive a much longer ban on their second offence (probably years, or even perma).

Rest assured, anyone caught clearly cheating (without a shadow of a doubt) will face long penalties on their first offence.

Child abuse:
Anyone caught grooming or being sexual to children is straight perma-banned. These people will never be able to access any PlaySafe Protected game or service again.

False positives occur from heuristic detections, and usually in ban waves. That said, they do still happen.

To combat this, we have four safeguards:

1. In order for a game to submit a violation, they have to note what was detected and provide some form of evidence as to what they observed.

2. Every user has a trust score. How long have you used PlaySafe ID, how many game sessions have you played, how much time have you played, etc.

3. PlaySafe ID decide if someone should get a penalty. We look at the detection, evidence, context, trust score, and make a decision.

4. We have an appeals process for anyone that feels an offence is not justified.

It's impossible for someone to get another PlaySafe ID.

If you attempted to create a new account and upload a document to prove your identity, OnFido would flag that this is someone that they've already seen, and we would not create a new PlaySafe ID.

The whole purpose of PlaySafe is to create real accountability to behaviour online. The only way that works is by verifying your identity and by playing by the rules .

Simple; don’t connect it, and don’t interact with people who have.

In a future with PlaySafe as a widely adopted standard; there is absolutely nothing stopping you from playing games as they are, using social media as it is, or doing anything online.

You can 100% continue as you are today.

If you don’t connect your ID however, you don’t get all the benefits of the trust and safe play that comes with only interacting with other people that are PlaySafe verified. But ultimately, you don’t have to connect your PlaySafe ID to something if you don’t want to.

Free for players forever.
We charge games studios, and they’re willing to pay for a few reasons.

Firstly, we reduce a lot of compliance risk for games studios, particularly on child safety, anti-fraud, and trust & safety. Each of these areas carry multi-million dollar fines, so it’s essential they do whatever they can to safeguard users.

Secondly, PlaySafe ID users are happier, play more, and spend more on average, so studios increase their bottom line.

The short version is our CEO Andrew is 31 and grew up alongside the rise of online gaming spending tens of thousands of hours on everything from WoW (started in BC), CoD, LoL (started in the beta when Heimer was released), and dozens of other games.

Over the last few years, he started having a much worse experience with online gaming. Far more cheats, hacks, bots, and bad actors. Also, in 2023, Andrew had a daughter.

The combination of frustration, lack of real solution, and wanting to make the world better for his family drove Andrew to come up with a legtimate solution that could help solve the problems with gaming today, and hopefully one day even many of the issues facing social media and the wider internet.

PlaySafe ID is his bet to try and make gaming, and the world, a better place for everyone.